Identified store
Legal name, tax ID and support channels are visible on every store we run.
Retail e-commerce.
We run online stores with physical and digital products, with payment processed by partner platforms.
What we sell
The categories the company is allowed to sell are registered under its tax ID: general merchandise, books, accessories, clothing, footwear, travel goods, watches, toys, haberdashery and accessories for home electronics.
Protected payment
Card details stay with the payment platform; Infokraze never receives them.
Tracking
Physical orders receive a tracking code by email once shipped.
Defect warranty
A statutory warranty of 30 or 90 days, depending on the product (Brazilian Consumer Code, art. 26).
How a sale works
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Product page
Description, price, shipping, lead time and return terms.
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Payment
With the methods accepted in the offer, inside the partner platform.
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Confirmation
An email with the order summary and the tax invoice.
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Delivery
Instant access for digital items; tracked shipping for physical ones.
Buyers outside Brazil
We also sell to other countries, with currency and shipping calculated for the destination.
Import duties charged in the destination country, where they apply, are paid by the buyer.